At IDIntogel, your privacy is not just a legal obligation — it is part of our commitment to you. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform.
Six core data protection principles we practice to ensure your personal information is always safeguarded.
Every data exchange between your device and IDIntogel's servers is protected by military-grade 256-bit SSL encryption. No third party can intercept or read your information in transit.
Your personal data is stored on servers protected by layered access controls. Only staff with specific authorization may access sensitive user information.
IDIntogel does not sell, rent, or share your personal information with advertisers or external third parties for marketing purposes without your explicit and express consent.
We only collect information that is strictly necessary for platform operations. There is no excessive data collection — every information field we request has a clear and specific purpose.
Our privacy policy is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). You have full rights to access, correct, and delete your data.
In the event of a data breach affecting your information, IDIntogel will notify you within 72 hours via email and in-platform notification.
IDIntogel ("we", "Platform", or "IDIntogel.net") values the privacy of every user who uses our services. This Privacy Policy is designed to ensure you fully understand how your personal information is handled from the moment you register until you stop using the platform.
We operate in accordance with Malaysia Personal Data Protection Act 2010 (PDPA), which provides comprehensive protection to users against unauthorized data processing. As a platform serving hundreds of thousands of users in Malaysia, we understand that your trust is our most valuable asset — and we take that responsibility seriously.
This document applies to all services operated by IDIntogel, including the main website, mobile app, customer support live chat, and all other communication channels we use to interact with you.
IDIntogel only collects information that is strictly necessary to provide safe, efficient, and compliant services. The following are the categories of information we collect:
| Category | Information Type | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number (for KYC) | Identity verification and legal compliance |
| Contact Information | Email address, phone number | Account communications and transaction notifications |
| Financial Information | Bank account number, bank name, registered eWallet details | Deposit and withdrawal processing |
| Technical Information | IP address, device type, web browser, operating system | Account security and fraud prevention |
| Usage Data | Betting records, transaction history, login timestamps | Platform operations and customer support |
We may also collect information you voluntarily provide when contacting our support team, completing feedback forms, or participating in contests and promotional campaigns.
Every piece of information we collect is used for clear and lawful purposes. IDIntogel does not process your data for any unrelated purpose without first obtaining your explicit consent. Here is how we use your information:
IDIntogel does not sell or rent your personal information to third parties for commercial purposes. However, in operating the platform, we need to share certain information with carefully selected service partners:
All our third-party service partners are bound by strict data protection agreements and are only permitted to use your information for the purposes we specify. They are not allowed to use your data for any other purpose.
IDIntogel continuously invests in security infrastructure to ensure your data is protected at every stage — in transit, during processing, and in long-term storage.
IDIntogel uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage and delete cookies through your web browser settings. However, disabling certain cookies may affect platform functionality. Essential cookies cannot be disabled as they are required for your session security.
Under Malaysia's PDPA and our commitment to privacy, you have the following rights regarding your personal data that we hold:
You can request a copy of all personal information we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete information in our records.
You can request deletion of your personal data, subject to legal obligations that require us to retain it.
You can object to the processing of your data for direct marketing purposes at any time without providing a reason.
You can request your data in a machine-readable format for transfer to another platform if needed.
In certain circumstances, you can request that we limit how we process your data while an issue is being resolved.
IDIntogel retains your personal data for as long as your account is active or as long as it is needed to provide services to you. Once an account is closed, your data will be retained according to the following schedule before being permanently deleted:
Once the retention period expires, your data will be securely deleted using methods that ensure no recovery is possible. You may request early deletion of data not subject to legal retention obligations by contacting our support team.
The IDIntogel Platform is restricted to users aged 18 and above only. We do not knowingly collect, process, or store personal information from minors.
If we determine that a child's personal information has been collected without appropriate age verification, we will immediately delete that information and close the account in question. Parents or guardians who believe their child may have registered an account on our platform are urged to contact our support team immediately.
IDIntogel reserves the right to update or amend this Privacy Policy from time to time to reflect changes in platform practices, legal requirements, or the technologies we use. All changes will be published on this page with a new "Updated" date.
For changes deemed significant — such as changes to how we use your data or new rights available to you — we will notify you via registered email or in-platform notification at least 14 days before the changes take effect.
Continued use of the IDIntogel platform after an updated Privacy Policy has been published will be considered your acceptance of the new terms. If you do not agree with any changes, you have the right to close your account and request deletion of your data in accordance with the procedure stated in Section 7.
If you have any questions, concerns, or complaints about how IDIntogel handles your personal data, our Data Protection Officer is ready to assist.
If you are not satisfied with our response to your privacy complaint, you have the right to refer the matter to Malaysia Personal Data Protection Department under the Ministry of Communications and Digital.